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General

FAQ

  • Get Rush Delivery
  • Contact RoofSnap Support
  • My payment method declined. How do I retry billing for my Measurement Order?
  • Why do I see an error message when uploading an image from my drone?
  • How do I schedule training?
  • Can I get assistance with my projects?
See all 38 articles

RoofSnap on iOS

  • What general troubleshooting steps can I take for the RoofSnap iOS app?
  • How do I change my project's waste percentage? - RoofSnap on iOS
  • How do I use the new document templates? - RoofSnap on iOS
  • Can I access the Help Center on my iPad or iPhone? - RoofSnap on iOS
  • What is the current app version? - RoofSnap on iOS
  • How do I start a project - RoofSnap on iOS
See all 25 articles

RoofSnap Web App

  • Using Contract Terms editor and Document visibility controls in Settings
  • How do I add a discount to my Estimate on Web App?
  • How Do I Export My Project Data from the RoofSnap Web App?
  • How do I clear my browser cache to ensure optimal RoofSnap performance?
  • How do I start a project? - RoofSnap Web App
  • How do I select the image for my project? - RoofSnap Web App
See all 32 articles

RoofSnap on Android

  • How do I access the RoofSnap Android mobile app?
  • How do I log in? - RoofSnap on Android
  • How do I start a project? - RoofSnap on Android
  • How do I select the image for my project? - RoofSnap on Android
  • How do I import and measure from a blueprint? - RoofSnap for Android
  • How do I import and measure from a drone image? - RoofSnap for Android
See all 21 articles
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