Summary: You can check the total number of orders being processed for your organization from the main Projects List, and the status of specific Measurement Orders can be viewed by navigating to your Sketch Orders page in the RoofSnap Web App.
Total orders in process
When any orders are Pending or In Progress for your organization, you will see a badge toward the upper right of the main Projects List when you log in at app.roofsnap.com. This reflects the total count of orders being processed.
Viewing specific orders
To view all Measurement Orders placed through your account, start by opening the RoofSnap Web App at app.roofsnap.com. Click the ☰ menu icon in the upper left corner and select Sketch Orders:
From this page, you can check the status of any Measurement Order you've requested. To view the order's details, click on the order:
This will show you a detailed breakdown of the order, as well as allow you to cancel or update the order if a technician hasn't begun work on it yet. For more information on cancelling or updating your Measurement Order, see How do I cancel or update my Measurement Order?
Still have questions? We're here to help! Reach out to support@roofsnap.com or enter a ticket through our Help Center.