In this update, we're enhancing the payment experience, streamlining your project access, and delivering critical bug fixes to ensure your experience with RoofSnap remains smooth and efficient.
New Features
Send Payment Requests Directly to Homeowners
- Now you can easily send a remote payment request via email directly to homeowners from within RoofSnap. This convenient feature enables clients to securely pay their invoices online at their convenience—no more chasing payments or manual follow-ups.
Pay-Go Account Improvements
View ALL Existing Projects
- Pay-as-you-go users can now fully access all previously created projects, including past DIY and measurement-based projects. New DIY project creation remains locked, but your historical projects remain visible, allowing you to reference past work whenever you need.
Platform Updates
Azure Infrastructure Maintenance
- We've updated our Azure management tools and scripts, migrating fully to Azure Resource Manager-based REST API. This backend update ensures a more stable, secure, and efficient infrastructure, resulting in improved performance and reliability across RoofSnap.
Bug Fixes
Pre-Start Notes Not Loading Correctly
- Fixed an issue causing the Pre-Start Notes in the New Project Details Page not to display correctly. Now, the Pre-Start Checklist from your Office Settings will properly populate as initial text, ensuring consistency and efficiency.
- All text inputs are sanitized to safeguard your data and prevent security risks.
Sketch Order Page Outage (High Priority)
- We've resolved the critical issue causing blank screens when loading details on the Sketch Orders page. You can now reliably access your sketch order details without interruption.
Critical SketchOS Issue Resolved
- Addressed and resolved the SketchOS issue preventing order completion and billing. You can once again seamlessly process and finalize sketch orders without errors.
Estimate Template and Shingle Color Issue
- The Estimate Template dropdown issue has been fixed—templates are again available for selection when creating estimates.
- Shingle material color options now correctly display, ensuring you can easily add shingle materials to your estimates.