Summary: You can check the status of your pending Measurement Order by navigating to Sketch Orders in the RoofSnap Web App
Viewing your orders
To view all Measurement Orders placed through your account, start by opening the RoofSnap Web App at app.roofsnap.com. Click the ☰ menu icon in the upper left corner and select Sketch Orders:
From this page, you can check the status of any Measurement Order you've requested. To view the order's details, click on the order:
This will show you a detailed breakdown of the order, as well as allow you to cancel or update the order if a technician hasn't begun work on it yet. For more information on cancelling or updating your Measurement Order, see How do I cancel or update my Measurement Order?
Still have questions? We're here to help! Reach out to support@roofsnap.com or enter a ticket through our Help Center.