Request a Measurement Order
Summary: RoofSnap account holders can place Sketch Orders by logging in at app.roofsnap.com/orders.
Watch the video below to see the process:
Placing Sketch Orders
Log in to your account and navigate to the plus (+) Add New button at the bottom right of the Project List.
Choose what type of Sketch Order you'd like and click the respective order button.
The HalfSnap includes only a perimeter outline of the roof with predominant pitch, resulting in a basic square count, whereas the FullSnap is more detailed and includes respective pitch on all sections, along with the breakdown of linear foot measurements by edge type.
The HalfSnap includes only a perimeter outline of the roof with predominant pitch, resulting in a basic square count, whereas the FullSnap is more detailed and includes respective pitch on all sections, along with the breakdown of linear foot measurements by edge type.
From there, follow the steps to completing your order!
When you enter the address on the map, you'll see a list of matching results to select from.
When you enter the address on the map, you'll see a list of matching results to select from.
Once you make a selection, a red map pin will appear at the resulting location.
BE SURE TO VERIFY THAT THE PIN IS ON THE CORRECT STRUCTURE.
Occasionally, the geolocation service may not locate the correct property, or the pin marker may pull up on the roadway or land adjacent to the building and you may need to adjust the placement of the map pin. Click or tap and drag the pin if you need to move it to ensure it is on the desired building. You can also zoom out and pan to move the map as well.
Keep in mind that when you click or tap a second time on the SketchOS order form map, you are placing additional pins and each pin indicates a separate Sketch Order. If you accidentally mark extra pins, you can remove them by double clicking or double tapping on the pins to delete them before proceeding with placing the order.
Once the map pin is marking the correct structure, you can proceed to the next step to confirm the address. If you need to adjust any of the text entries of the address listed, you can click and type into the fields. Changing these text entries will not alter the geolocation/map pin placement from the previous step.
Before finalizing the order, you can enter a project name if desired (often, the property owner name is used or this can be left blank). You can also select which user within your RoofSnap account the order should be sent to if you are part of a multi-user account. Lastly, select the building type to indicate what type of building/property this is, which will inform what is included in the measurement diagram. See definitions of each building type option below.
Single Family: Only the main building pinned with the red marker will be sketched. If this option is selected and the pinned building is not a single family home but a multi-unit or other type of property, only the indicated street address will be included.
Single Family with Outbuilding: Main pinned dwelling and any & all accessory outbuildings on the parcel will be sketched. State in the order form notes if only certain buildings are desired (for example, include the house & garage but not the barn).
Commercial/Multifamily (Whole Building): All units/sections of the pinned building will be sketched, even if multiple street addresses are contained in the building.
Partial Structure: Only the pinned unit/section of the structure will be sketched. Use this if you only need measurements for one townhome out of a row of multiple connected units. Please include notes to describe what is needed (for example, only the end unit).
Other: For any non-standard scenario that does not fit one of the above options, Other can be selected. Please specify a description of what is needed in the order form notes.
The last screens of the order form will confirm the number of orders you are placing and standard pricing tiers for your account, as well as your payment method options before you click the final Submit Order button. You'll see a confirmation screen once the order is placed.
Measurement Orders are typically completed within 2 to 4 hours, when placed Monday - Saturday, between 9am - 5pm ET. Actual times may vary. You will receive an email and your dynamic project when your order is completed.